Effective Date: July 7, 2025
At Leadly, a brand owned by Elephant & Ostrich LLP, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and communications.
1. Information We Collect:
Personal Information: Name, email, phone number, business name, and other details you provide when contacting us, booking calls, or using our services.
Usage Data: Information like IP address, browser type, device details, cookies, pages visited, and time spent on our website.
CRM & Ad Data: Information from our CRM, advertising platforms (Meta, Google), and tracking tools (GA4, GTM).
2. How We Use Your Information:
To deliver and manage services.
To respond to inquiries and provide support.
To personalize your experience and improve our services.
To analyze performance and optimize marketing efforts.
To meet legal obligations.
3. Data Sharing & Disclosure: We do not sell or trade your personal information. We may share data with:
Trusted service providers (CRM, analytics, hosting).
Legal authorities when required.
4. Data Security: We apply strict security measures, including encryption, access control, and secure storage, to protect your data.
5. Your Rights:
Request access, correction, or deletion of your personal data.
Opt-out of marketing communications.
6. Cookies & Tracking: We use cookies and similar technologies for a better browsing experience and analytics. Cookie settings can be managed via your browser.
7. Acting on Behalf of Clients: When providing digital marketing, CRM, and automation services, Leadly may process data on behalf of clients. Clients are responsible for ensuring their own compliance with data protection laws and for the lawful collection of personal data. Leadly acts solely as a service provider and assumes no responsibility for any misuse or regulatory breach on the client’s part.
8. Contact Us: Questions? Contact us at: hello@leadly.sg